web site hosting and administration

Our network
All our servers are based in the US. We offer fully redundant connections through multiple tier 1 providers in a fully managed facility.

Pricing
Standard hosting rates in Australian dollars. To begin your hosting you pay only a $60 setup fee and choose whether you wish to pay $440 annually or $40 monthly when you sign up.

Disk space:
If you need more than 1000mb of space we charge $5 per month or $55 annually for 500 extra MB (sold in 500MB blocks).

Bandwidth:
Up to 20GB of bandwidth is free per month (data transferred to and from your site). Beyond this the cost is $15 per 5GB block per month or $165 annually.

For extra services pricing please contact us.

features

General
Disk Storage: 1000MB
Monthly Transfer: 20GB
24/7 Support
24/7 Server Monitoring
Full Site Statistics
Full Account Management

Email
Unlimited Email Accounts
Configurable SPAM Control
Quarantine Manager
WebMail
Email Forwarding
Email Auto-Responders
Email Control Panel
Dedicated Mail Clusters
Email NOT Run on Webservers

Scripting/Development Support
ASP 3
ASP.NET 1.x
ASP.NET 2
ASP.NET 2 AJAX Extensions
PHP 5.x
Perl/CGI
Javascript/DHTML
ODBC/DSNs
SSI
JSP (Resin Engine)
MS XML
CDONTS
Microsoft Frontpage Support
Microsoft Visual Studio Support
Microsoft Web Expressions Support
Dreamweaver Publishing Support
Script execution in any directory

Databases
MS Access (unlimited)
DBase (unlimited)
FoxPro (unlimited)
MySQL ($10 charge applies)
MS SQL (charges apply)

One-Click Install Scripts
AdMentor.NET
ASP Calendar
Download Assistant
DU Download
DU Poll
FAQ Mentor
GuestBook from Web Wiz
IGallery
Knowledgebase
Mailer Free
Quick Auction
Rapid Classifieds
Simple Blog
Snitz Forum
WebExplorer Lite
Zen Help Desk

Website Security
Free Shared SSL Certificate
Free Secure (https) Access to your Site
Professional Security Setup
IUSR User Not Shared Between Sites
Password Protection

Domain Support/Registration
International Domain Name Support
Cheap Domain Registration
Domain Registration Control Panel
Full Control

File Transfer
Admin FTP Access
Configurable Developer FTP Access
Dreamweaver Support
Microsoft Frontpage Support
Microsoft Web Expressions Support

Multimedia
Flash and Shockwave
MIDI File
MPG Files
All Non Live-Streaming Video/Audio

Site Access
Domain Access with or without 'www'
Domain Pointers
Sub Domains
Unique IPs

Website Administration
Site Backup and Download
Disable/ReEnable Site
Application Root Creation
File Permissions
Scheduled Site Backups
Online File Manager
Custom Errors
Switch ASP.NET Versions
Custom Mime Types

Facility
Redundant Cable and Fiber-optics
Multiple Carriers
Multiple Cooling Towers
Multiple HVACs and CRACs
Power Backup Systems N+2 Redundant
Fuel Stored On-site for 72 Hour Capacity
CCTV Monitoring
Level III Resistant Against Bullet/Explosives
Card Access System
24/7 Security Presence

Discounted Software
RoboForm Pro
GoodSync Pro

terms and conditions

The Service
Mike Wallace and Associates (MWA) provides Internet server space for it's clients for a fee for the express purpose of providing http content to the general public. In addition to this our clients may also receive Internet mail after taking the steps to set up the mail boxes and forwarding accounts. Users are permitted to access their web space via FTP to upload files for their web sites. In addition to this we may offer other services that relate to the selling for Internet server space. These services may change from time to time.

Cost and Payment for the Service Current pricing information may be obtained from this page at our website at http://www.mwa.net.au/hosting.asp. By accepting this agreement you agree to pay the current rate for the service as indicated on the web site. Pricing is in Australian dollars. You agree that MWA has the right to debit the account that you use to sign up for the service until you cancel the service through the control panel, understanding that such cancellation is immediate. You agree that if payment is not paid for any reason by your bank or credit card company, that we will contact you via your email address and you will be given 5 days to respond. You agree that after this time your account may be disabled until payment is made. You agree that any refunds to your account before or after termination whether by MWA or by the client will incur a $10 charge. You agree that if you update your card information with MWA a $2 pre-authorisation may be issued to your card. This is not a charge but a pre-authorisation that may show on an internet banking statement for up to 7 days.

Refunds MWA will refund fees for hosting for web accounts if the account is removed from the network and written notification (email) is sent to MWA asking for the refund after the account has been terminated through the control panel. This is paid pro-rata and there is a $10 fee for refunds. All clients acknowledge the setup fee is non-refundable.

Use of the Service The use of any of our servers is to be bound by the terms of this agreement, the MWA web site at http://www.mwa.net.au, and other information that is made available to you. You may not in the use of the service break any local, state or national laws. You agree that MWA may remove any information that it finds or is reported to be unlawful. You also understand that MWA may terminate your account if it feels that your information is unlawful. You may not in anyway send unsolicited bulk e-mail, post to news groups in ways that do not conform with the rules of that group that can be traced back to our network, your website or you. By doing so you automatically terminate your service with MWA. You may not abuse or threaten MWA staff in anyway, and you may not display content from your website promoting SPAM, bulk email, illegal websites or illegal activities, abusive or hate websites.

Availability of the Service The Internet is a complex network of equipment and for that reason the service may not be available to you at all times. MWA will do everything in it's power to maintain availability however a certain amount of down time can be expected. In no way shall MWA be held liable for any interruption in service for any cause. Should you not be able to reach your site please contact us at webmaster@mwa.net.au to report the problem. MWA will repair the problem as soon as possible.

Uptime Guarantee Throughout our history MWA has had well over 99.9% uptime of all services, however, if during a given month starting 1st of the month and ending on the last day of that month HTML pages on your site are unavailable for more than 0.1% of the time (approx. 45 minutes), we will credit your account pro-rata for each hour of downtime suffered during that month. Requests for credit must be in writing or via email, and include some proof of downtime (e.g. monitoring by an external site monitoring service).

Changes The agreement and the service may change from time to time, it will be posted at www.mwa.net.au on this page 30 days before you will be bound by the new terms.

Termination Both MWA and you have the right to terminate your service at any time. You can terminate your agreement with MWA at any time by cancelling your hosting through the control panel.

Privacy MWA agrees not to provide any entity (corporate or individual) with any details about any past or present clients. This includes all contact details (e.g. emails, mailing address etc.).

Legal Action MWA cannot be held liable for any content posted by clients, or any damages you, your business or any other entity suffer as a result of downtime, loss of data including emails or termination of your account for any reason whatsoever. It remains the sole responsibility of the account holder to ensure they retain a backup of any and all data including emails. Any legal action must be taken in the city of Melbourne, in the state of Victoria in the country of Australia.